Parts and Service Requests

In-House Repairs, or Shipping Parts

Should your MSE Audio (SoundTube, Soundsphere, SolidDrive, Phase Technology, Rockustics, Induction Dynamics, or dARTS) product require service, please complete and submit this form, or e-mail us directly at [email protected], and a customer service representative will get in touch with you. Products cannot be returned without prior authorization, and cannot not be accepted unless authorized. When requesting parts, please remember to specify color to ensure you receive the correct part.

Please note that for quality assurance, MSE Audio does not ship replacement parts for dARTS, SolidDrive, or Induction Dynamics products –these products should only be repaired in-house.

Not sure what you need?

For technical support from our engineers, contact [email protected] or call 800-874-7076.

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